Testimonials
“To start with, I have to tell you that each and every time I come into Progressions, you both make me feel so at home and special by personally greeting me. Your entire staff does as well. I can't tell you how much it means to me. You walk in feeling like a million, and walk out looking like a million.
“I also want to make a special mention to the salon coordinators. Since June, due to my Dad's failing health, I had to make numerous trips to Florida. My time in Maryland was limited. Because I make my appointments six months ahead, I was constantly canceling, scheduling, and rescheduling. They were very helpful and patient … always fit me in and made it work. The colorists also made room for me in a heart beat. They're the best! You run a wonderful salon and your employees reflect that.
Thank you very much and I pray you and your family have a wonderful holiday.”
— Donna Rand
"I've been going to Progressions since 9th grade — 9 years ago now!— when I decided I wanted a major hair style change. I wouldn't dream of going anywhere else for color, highlights, or cuts, and I can always count on professional styling and advice to compliment my coloring, face shape, and lifestyle. While in college in Charlottesville, VA, I happily drove the 150 miles to Rockville and now that I live in Baltimore, I still wouldn't change salons for the world."
— Kimi - Baltimore, MD
"Progressions is a very stylish and trendy salon that manages to make everyone feel comfortable, welcome, and special. The professionals who work there are not only excellent, but very friendly and helpful. Totally non-snobby, not at all intimidating. You leave there feeling beautiful again and on top of the world."
— Susie Duckworth, Oakton, VA
"Attitude, taste, service, and style. Progressions has a way of making you feel special. Each staff member greets you with an appreciative attitude and interest in your comfort while there. There is nothing too much for them to do for you and they are gracious in their attitude. Fine taste in the decor, expert craftsmen, and an upscale, relaxed, professional style over all."
— Marilyn Klevit, Rockville, MD
"Not only is the customer number one at Progressions, but the shop is always giving back to the community. It's nice to see such a successful business with a strong social conscience!"
— Deborah Dick, Potomac, MD
"They make me love my hair and that's a miracle in itself!!!"
— Judy Martin, Martinsburg, WV
"Everyone at Progressions makes you feel special! I have never had to wait for my appointment, and the stylist takes as much time as necessary to make sure my hair is cut exactly the way I want it. They send e-mail reminders about appointments, and at various times throughout the year, they give 10% discount coupons. I would never want to go anywhere else."
— Carolyn Stancliff, Rockville, MD
"Deep and enthusiastic caring about customers, expert personnel in all areas, wide variety of excellent, high-quality products, openness to change and to customers' suggestions. A lot of businesses SAY they are all about the clients, but Progressions really is!"
— Felice Kaufmann, Bethesda, MD
"Progressions represents a perfect customer service model. It starts from the moment the front desk personnel works with you to find the best appointment to meet your needs. Progressions willingness to accommodate special requests, and their professional stylists who participate in continuing classes in New York and Europe, keeping abreast of the latest advances in cut, color, and spa treatments. If you have any questions or concerns, anyone on their staff will stop what they are doing to provide an answer or guidance. Most importantly, they really know who you are, addressing you by your name and are always on time. It really is the most well run spa-salon I've been to in the Washington, D.C., area. Progressions is also very generous in their support fundraising charity events. This is a business that gives back to the community."
— Peggy Souza
"Progressions is well known for giving back to the community...i.e., sponsoring things for cancer, giving a percentage of Saturday's business day to charity etc. I have been a customer for well over 20 years."
— Joyce Zier, Ashburn, VA
"Chic haircuts and their colorists are amazing!"
— Nancy Kim, Beaufort, SC
"The salon has superior knowledge on the latest trends and styles. All the stylists are great and passionate about their work. Everyone is professional and extremely helpful, consistently."
— Aaron Heinrichs, Silver Spring, MD
"Everyone is very polite, accommodating and friendly.The salon is kept immaculate.The hair supplies are excellent. Last but certainly not least--the salon rates 100% on best hair color and cuts I've ever had "
— Yvonne Claudio, Silver Spring, MD
"The staff is highly trained and innovative. The service is excellent."
— Alison Davis, Bethesda, MD
"Everyone is always so pleasant and they have great customer service. Progressions is a full service salon so you can make a day of it if you wish. One thing is for sure, you'll get a great neck massage after your shampoo. And after going to Barbara for 14 years, I've never had a bad cut or color!"
— Joanne Schade-Boyce, Germantown, MD
"They have a way of making me feel beautiful and special. I just love them."
— Claudia, Silver Spring, MD
"What makes Progressions is the people, everyone makes you feel special. They carry an incredible array of the best products. I have been a client for over 10 years."
— D. McFall, Silver Spring, MD
"After moving to the area and trying four different hair salons, I found Progressions consistently gives the best haircuts along with fairly reasonable prices. The customer service is always excellent and I've been able to get an appointment with my hairdresser on short notice."
— Viladda Vang, Gaithersburg, MD
"Excellent, well-trained, hair stylists. The staff offers personalized service. The salon provides a great variety of hair, nail and beauty services and products."
— Judy C., Potomac, MD
"What makes them the best is that they are always up-to-date with the latest hair products/styles. They know their stuff and do their job EXTREMELY WELL!!!"
— Jennifer Benjamin, Silver Spring, MD
"High quality stylists. Friendly and helpful staff."
— Lynda Bulmer, Rockville, MD
"Atmosphere. Great cutters and colorists. Always on top of fashion."
— Nina Borwick, Chevy Chase, MD
"I've always gotten great cuts, highlights and service from the salon in the past few years during which I've been a client."
— Juliana Luke, Rockville, MD
"Courteous, professional service in a pleasant atmosphere."
— Jennifer Peacock, Silver Spring, MD
"Excellent customer service."
— Fran Groman, Rockville, MD
“My hair always feels and looks incredible after visits to Progressions Salon. Nothing compares. I live in southern Maryland and drive over 70 miles just to have my hair done at Progressions.”
—Christine Prince, Newberg, MD
“Great stylists. Great people. Great customer relations.”
— Ellen Carroll, Bethesda, MD
“I've just come back from a 6-day Grand Canyon rafting trip. The only thing that remained attractive and put together during the water laden adventure, was my hair. Thanks to a marvelous haircut by Ligia at Progressions. I've been a customer for years and think Progressions does a great job.”
— K.R. Dunn, Silver Spring, MD
“I have been a customer for over 10 years and my stylist, Jen, always gives me what I want. Unless of course, she doesn't think my hair would do what I want, then we compromise. No matter what, I always walk out of Progressions feeling fabulous!
— Eileen, Hyattsville, MD
“Always friendly people to help you. The refreshment bar is terrific, with all tastes taken into account. Pam, my stylist, does a great job, always with a smile. Friendly salon.”
— Bobbi Bergmann, Brookeville, MD
“Great sense of style and customer service.”
— Karen Nasuti, Bethesda, MD
“Customer service is #1. Also, the skill levels of the entire salon are exceptional."
— Linda Land, Montgomery Village, MD
“I've been a customer of the salon since they opened for business. Over the years, I have used different staff for both cut and color and have always been pleased with the results. They also employ salon coordinators who are very helpful in scheduling my appointments.”
— Norma Selman, Derwood, MD
"Amazing customer service, lovely exceptional staff, darling in-store gift shop, and of course ... an awesome haircut!"
— Maria Clements, Rockville, MD
"Progressions has extremely talented stylists that offer the best in cuts, colors, and all hair care products. The spa is beautiful and the best in the area with the most well trained and professional staff."
— Nicole Mcginn , Silver Spring, MD
"Progressions salon-spa-store is the best in customer service. All of the stylists are knowledgeable and friendly. I have been to numerous salons/spas in the area and they can't compete with Progressions. Oh, and yes, they do great work too!"
— Susan Firey, Silver Spring, MD
"As soon as you walk in the door at Progressions, you are greeted by friendly faces and made to feel very welcome. All the stylists are nice and the salon is very modern and upscale, yet the atmosphere is very down to earth. My stylist is Trinh, and she is the kindest, sweetest, most talented hair cutter and colorist. I have recommended many people to go to her to have their hair done. Her results are truly amazing. The shampoo staff is also very kind. This truly is the best salon in the area."
— Michele F., Bethesda, MD
